Privacy Policy
This document explains in detail how your personal information is collected, used, and kept secure at 4777 com.
Introduction and Scope
This privacy policy applies to the website https://4777com.cam operated under 4777 com. This document has been prepared for users located in Bangladesh, and by using our platform you are considered to have automatically accepted the terms of this policy.
Please read this policy carefully before creating an account at 4777 com, playing any game, or making a deposit or withdrawal. This document works alongside our Terms and Conditions, and together both documents define our relationship with users of our services.
In this policy, "we", "our", or "4777 com" refers to the organisation operating this platform. "You" or "user" refers to any registered member or guest visitor.
We believe privacy is a fundamental right. When collecting your data, we always gather only the minimum information necessary — what is essential to provide the service and maintain security. Collecting excessive or unnecessary data goes against our policy.
Data Collection
2.1 Information Collected at Registration
When creating a new account at 4777 com, we collect the following information:
- Full name and date of birth (for age verification)
- Mobile number (for OTP verification and communication)
- Email address (for account-related notifications)
- Password (stored in encrypted form)
- Preferred language and currency (Bengali and Taka are the default for Bangladeshi users)
2.2 Financial Transaction Information
During deposit or withdrawal processing, we keep transaction records. For transactions made via bKash, Nagad, and Rocket, we store only the transaction ID, amount, and timestamp. Mobile banking PINs or full account numbers are not stored on our servers.
2.3 Automatically Collected Information
When you browse our website, certain information is collected automatically, such as:
- IP address and device type
- Browser name and version
- Time spent on the website and pages viewed
- Referral source (how you arrived at the site)
- Technical error logs (for troubleshooting)
We never collect images or numbers from your national identity card, passport, or any other government document, unless separately requested as part of a required identity verification process.
Use of Data
4777 com uses collected data only for the following purposes:
3.1 Account Management and Identity Verification
Identity-related information is used to keep your account active, secure the login process, and prevent multiple accounts for the same person. Date of birth is checked to confirm age verification, as only persons aged 21 and above may participate on our platform.
3.2 Financial Transaction Processing
Financial information is necessary to receive deposits and process withdrawals. This information is used to process a minimum deposit of ৳500 and a withdrawal of ৳1,000 via bKash, Nagad, and Rocket.
3.3 Customer Support
When providing 24/7 support via live chat and email, your account information is shown to representatives so they can resolve issues quickly and effectively.
3.4 Security and Fraud Prevention
Automated analysis technology is used to identify unusual transactions, prevent multiple accounts or bonus abuse, and detect suspicious activity.
3.5 Service Improvement
User behaviour is analysed to improve the gaming experience, payment process, and website performance. Individual identities are kept anonymous in this analysis — only aggregate statistics are used.
3.6 Communication and Notifications
Important account-related notifications (such as transaction confirmations and security alerts) are sent to your mobile and email. Separate consent is obtained before sending promotional messages.
Disclosure and Sharing of Data
4777 com does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and cybersecurity service providers are permitted to access only the information they need for their work. Privacy agreements are in place with these partners.
4.2 Legal Obligations
If it is necessary to provide information in accordance with applicable law in Bangladesh or a court order, we will provide only the specific information required — nothing more.
4.3 Business Restructuring
In the event of a future business restructuring or merger involving 4777 com, user data may be transferred to the new authority. Advance notice will be given in such cases and this privacy policy will remain unchanged.
We never transfer your personal information to advertisers, data brokers, or unrelated third parties.
Data Retention
4777 com retains your data only for as long as it is needed. The retention period varies depending on the type and purpose of the data:
6.1 Active Accounts
For as long as your account remains active, your profile information, transaction history, and gaming activity records will be retained. This information is used to improve your experience and for customer support.
6.2 Closed Accounts
Even after an account is closed or deactivated, financial transaction records must be retained for a set period due to legal obligations. Other information is deleted upon specific request.
6.3 Inactive Accounts
For accounts that have been inactive for a long period, we may automatically anonymise certain data as a security measure.
Security Measures
4777 com follows industry-standard technical and organisational measures to protect your personal information.
7.1 Technical Protection
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Passwords are stored as encrypted hashes — they cannot be read directly
- Access to sensitive data is restricted and access logs are recorded
- Regular security audits are conducted
- Two-factor verification (OTP) is supported
7.2 Organisational Protection
Only authorised staff have access to user data. The reason for each access is recorded and reviewed regularly. Privacy training for staff is mandatory.
Sending information over the internet is never completely risk-free. We make every effort to ensure the highest level of protection, but no system can offer a 100% guarantee. Do not share your password with anyone.
User Rights
As a user of 4777 com, you have the following rights regarding your own data. Contact our support team to exercise these rights.
8.1 Right to Access Data
You may request to view the information we hold about you at any time. After verification, the information will be provided within a set timeframe.
8.2 Right to Correct Data
If there is any error in your name, mobile number, or email address, you may request a correction. Some information can be changed directly from your account profile.
8.3 Right to Delete Data
A request to delete personal data may be made when closing an account. However, financial transaction records may be retained for a set period due to legal obligations.
8.4 Right to Object to Processing
You may object at any time to marketing communications or analytical processing and request that such processing be stopped.
For more information about rights related to responsible gaming, please read our Responsible Gaming page, which also explains how to limit or temporarily close your account.
Minors
4777 com is for persons aged 21 and above only. Collecting or processing data of minors goes against our policy.
An age verification process is carried out at registration. If we determine that a user is under 21 years of age, that account will be suspended immediately and any collected data will be deleted.
If a parent or guardian becomes aware that their minor child is using 4777 com, please notify our support team immediately. We will take prompt action.
Policy Changes
4777 com may update this privacy policy from time to time due to changes in services, adoption of new technology, or legal requirements.
10.1 Notification of Changes
If any significant change is made, advance notice will be sent to registered users via their mobile number or email. The date of the change will be reflected in the "Last Updated" date at the top of this page.
10.2 Use After Changes
Continuing to use the platform after being notified of a policy change will be considered as your acceptance of the new policy. If you do not agree to a change, you may request to close your account.
10.3 Previous Versions
Our support team will provide a copy of a previous version of the privacy policy upon request. For general questions, see our FAQ page, where you will also find answers to common privacy-related questions.
Have a privacy question?
For any questions about this policy or requests regarding your information, please contact our support team. We are available 24/7 in Bengali and English.
Email: [email protected]